At LOOJI, we encourage customers to choose prepaid orders for a faster, smoother, and more rewarding shopping experience. Prepaid orders are those where payment is completed online at the time of checkout using secure digital payment methods.
When you place a prepaid order on LOOJI, you receive a discount on your total order value. This prepaid discount is automatically applied during checkout and clearly shown in the order summary before you complete your purchase, ensuring full transparency.
Prepaid orders help us process and dispatch your order faster since payment confirmation is instant. As a result, prepaid orders are often prioritized for packing and shipping, leading to quicker delivery compared to Cash on Delivery orders.
LOOJI supports multiple secure prepaid payment options, including UPI, debit cards, credit cards, net banking, and trusted digital wallets. All transactions are protected with advanced security protocols to keep your payment information safe.
The prepaid discount may vary based on ongoing offers, product categories, or order value. Any applicable discount is visible at checkout and cannot be applied after the order is placed.
In case you cancel a prepaid order before dispatch, a full refund of the paid amount is initiated as per our refund timeline. Since prepaid discounts are promotional, the refund amount will reflect the final paid value.
For returns due to damaged, defective, or incorrect products, prepaid refunds are credited back to the original payment method used at checkout, within the standard refund timeline.
Prepaid orders are available for delivery across all serviceable locations in India, including remote areas where COD may not be supported.
Choosing prepaid payment also helps reduce order failures and supports eco-friendly operations by minimizing unnecessary returns and logistics.
For any questions related to prepaid payments or discounts, please contact LOOJI Customer Support through the Help Centre. We’re committed to making prepaid shopping beneficial, secure, and hassle-free for you.