At LOOJI, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, mobile platforms, or services.
We collect personal information such as your name, mobile number, email address, delivery address, and payment-related details when you create an account, place an order, or contact customer support. This information is necessary to process orders and provide a smooth shopping experience.
LOOJI may also collect non-personal data, including device information, browser type, IP address, and website usage patterns. This data helps us improve our website performance, security, and overall user experience.
Your personal information is used to process orders, manage deliveries, provide customer support, send order-related updates, and inform you about offers or important service notifications. We do not sell or misuse your personal data.
All payment transactions on LOOJI are processed through secure and trusted payment gateways. We do not store your complete card or banking details on our servers, ensuring maximum safety for your financial information.
We may share limited information with third-party service providers such as courier partners and payment processors, strictly for order fulfillment and payment processing. These partners are required to follow strict data protection standards.
LOOJI uses industry-standard security measures, including encryption and access controls, to protect your data from unauthorized access, loss, or misuse. Access to personal data is restricted to authorized personnel only.
Cookies and similar technologies are used to enhance website functionality, remember user preferences, and analyze traffic. You can manage or disable cookies through your browser settings if you prefer.
You have the right to access, update, or request correction of your personal information by logging into your account. You may also request account deactivation by contacting customer support.
By using LOOJI, you agree to this Privacy Policy. For any questions or concerns regarding data privacy, please contact LOOJI Customer Support through the Help Centre.