At LOOJI, we provide a seamless shopping experience while ensuring transparency and trust. These Terms & Conditions govern your use of our website, mobile applications, and services. By accessing or using LOOJI, you agree to comply with these terms.
All users must be of legal age to enter into a binding agreement. By using LOOJI, you confirm that you are eligible to make purchases and accept these Terms & Conditions. Minors must seek consent from a parent or guardian before placing orders.
All products displayed on LOOJI are subject to availability. We strive to maintain accurate product information, including descriptions, prices, and images. However, LOOJI does not guarantee that all information is error-free, complete, or up-to-date.
Placing an order on LOOJI constitutes an offer to purchase. Once the order is accepted and confirmed, it forms a binding contract. LOOJI reserves the right to reject or cancel orders at its discretion, including cases of pricing errors, product unavailability, or fraudulent activity.
Payment for orders can be made via prepaid methods or Cash on Delivery (COD). Prepaid orders may offer discounts, while COD orders may include a small service charge. Payments are processed securely through trusted payment gateways.
LOOJI offers returns, replacements, and refunds in accordance with its Return & Replacement Policy. Eligibility for returns, refunds, or replacements depends on product type, condition, and reason for return. Users are encouraged to read the policies carefully before placing an order.
Users are responsible for providing accurate information, including delivery addresses and contact details. LOOJI is not liable for delays or failed deliveries caused by incorrect information provided by the user.
LOOJI respects intellectual property rights. All content on the platform, including images, text, logos, and designs, is owned by or licensed to LOOJI. Unauthorized use, reproduction, or distribution is prohibited.
By using LOOJI, you agree not to misuse the platform, interfere with its operations, or engage in fraudulent activity. Violations may result in suspension or termination of user accounts and legal action where necessary.
For any questions or clarifications regarding these Terms & Conditions, users can contact LOOJI Customer Support through the Help Centre. We are committed to providing a safe, transparent, and reliable shopping experience for all customers.